Shipping Policy
Shipping Policy
Last updated: January 2026
1. Order Processing
Once your order is successfully placed, our team begins processing it within 1–3 business days (excluding weekends and public holidays). Orders placed after business hours, on weekends, or on holidays will be processed the next business day.
2. Shipping Destinations
We currently ship within India. For international shipping options, please contact our customer care team before placing your order.
3. Shipping Methods & Carriers
We partner with trusted courier and logistics partners to deliver your order safely and on time. Depending on your location and chosen shipping service, your order may be delivered through carriers such as (example names you can replace: Delhivery, India Post, Blue Dart, etc.).
4. Delivery Time
Estimated delivery times are as follows (after order processing):
Standard Shipping: 5–7 business days
Express Shipping (if available): 2–4 business days
(These timelines are estimates and may vary based on location, weather, peak seasons, or courier delays.)
5. Shipping Charges
Shipping charges are calculated at checkout based on your order weight and delivery location. Sometimes we may offer free shipping on orders above a certain value — check our homepage or offers page for current promotions.
6. Order Tracking
Once your order is shipped, you will receive:
A shipping confirmation email/SMS
A tracking number you can use to track your package online
Tracking may take up to 24 hours to update after dispatch.
7. Address Accuracy
Please ensure your shipping address is complete and correct at the time of checkout. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses. If you need to correct an address after placing an order, contact customer support as soon as possible.
8. Customs, Duties & Taxes
For international orders , any customs duties, taxes, or import fees levied by your country are your responsibility.
9. Delivery Issues
If your order hasn’t arrived within the estimated timeframe, please reach out to our customer support team with your order number and tracking details. We’ll assist you in resolving the issue.
10. Contact Us
For any questions or support related to shipping, delivery, or tracking, please email:
upasna.bhatia07@gmail.com
or use the contact form on our website.